How do I return an item?
If you are not 100% satisfied with your order, Training-Up.com will accept return of your order within 30 days of receipt for a full credit or refund less shipping and handling. After 30 days, if your return is approved, a restocking charge of 20% will be deducted from your refund. All products must arrive at our warehouse in unused, resaleable condition. Returns must be shipped prepaid by FedEx or other traceable and insured means. Note that some products, such as software, downloads, and other content, may not be returned. Shipping and handling fees are not refundable.